Last Updated: January 2025

EP 567 Privacy Policy – How We Handle Your Personal Data

Your privacy matters to EP 567. This Policy explains exactly what personal information we collect from Pakistani players, why we collect it, how we use it, who we share it with and what rights you have over your own data on the ep567.im platform.

At a Glance
SSL encryption on all data in transit
Your data is never sold to marketers
Minimal data collection — only what EP 567 genuinely needs
Right to request deletion of non-required data
24/7 support for privacy queries
Transaction records retained for 5 years minimum
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Six Privacy Principles EP 567 Follows

These are not slogans — they are specific, measurable commitments that govern how EP 567 handles the personal data of every Pakistani player on the platform.

Encryption in Transit and at Rest

All personal data transmitted between your device and EP 567 is encrypted using industry-standard TLS/SSL. Sensitive stored data — including payment details and identity documents — is encrypted at rest. This applies whether you access EP 567 on mobile or desktop.

We Do Not Sell Your Data

EP 567 does not sell, rent or trade your personal information to third-party marketers or data brokers. Your data is used to operate your EP 567 account, process your PKR transactions and provide support — full stop.

Minimal Collection

EP 567 only collects personal data that is genuinely necessary for running your account, processing PKR payments, verifying your identity and complying with applicable regulations. We do not collect data out of habit — if we do not need it, we do not ask for it.

Your Data Rights Are Real

You have the right to access the data EP 567 holds about you, request corrections and — where legally permitted — request deletion. These are not theoretical rights. Contact support@ep567.im and EP 567 will respond within a reasonable timeframe.

Transparent Third-Party Sharing

When EP 567 shares your data with third parties — for example, Easypaisa or JazzCash for payment processing, or identity verification services — it is disclosed clearly in this Policy. We do not share data with parties not listed here without informing you.

Policy Change Notification

If EP 567 makes a material change to this Privacy Policy, registered players will be notified via email before the change takes effect. You will always have the opportunity to review the updated Policy before it applies to your account.

1. Introduction

This Privacy Policy ("Policy") describes how EP 567, operated at ep567.im ("EP 567", "we", "us", "our"), collects, uses, stores and protects the personal information of individuals who register for and use the EP 567 online gaming platform.

EP 567 is an online gaming and sports betting platform that serves players in Pakistan. Because Pakistani players use local payment methods — Easypaisa, JazzCash, NayaPay, SadaPay, IBFT and Visa/Mastercard — and transact in Pakistani Rupees (PKR), EP 567 collects certain personal and financial data as part of normal platform operation. This Policy explains exactly what that data is, why EP 567 needs it and what we do with it.

By creating an EP 567 account and using the platform, you acknowledge that you have read and understood this Privacy Policy. This Policy forms part of the EP 567 Terms and Conditions. If you do not agree with how EP 567 handles personal data as described here, you should not register an account.

Important: This Policy was last updated in January 2025. EP 567 will notify registered players of material changes via the email address on their account before those changes take effect.

2. What Personal Data EP 567 Collects

EP 567 collects personal data in the following categories. We have included a table below for clarity, showing each data type and its purpose.

Data Category Examples Why EP 567 Collects It
Identity Data Full name, date of birth, CNIC / passport number, nationality Age verification (18+), KYC compliance, preventing duplicate accounts
Contact Data Mobile number, email address Account communication, support, security alerts, withdrawal notifications
Account Data Username, hashed password, account preferences, session history Account management and personalisation on EP 567
Financial Data PKR deposit amounts, withdrawal amounts, payment method identifiers (mobile wallet IDs, last 4 digits of card) Processing PKR transactions, anti-money laundering compliance, fraud prevention
Transaction Data Betting history, game play records, win/loss records, timestamps Dispute resolution, account integrity, responsible gaming monitoring
Technical Data IP address, device type, browser type, OS, session timestamps Security, fraud detection, platform optimisation, geolocation checks
Verification Documents CNIC scan, passport scan, bank statement, wallet screenshot Identity verification for withdrawals and compliance requirements

EP 567 does not collect sensitive personal data such as biometric identifiers, health information or religious beliefs. If EP 567 ever needs to collect data beyond the categories listed above, we will update this Policy and notify you.

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3. How EP 567 Collects Your Data

EP 567 collects personal data through the following channels:

Direct Collection

The majority of data EP 567 holds about you comes directly from you. This includes:

  • Information you provide when completing the EP 567 registration form — name, date of birth, contact details
  • Identity documents you submit for verification purposes
  • Payment details you provide when making deposits or requesting withdrawals on EP 567
  • Information you provide when contacting EP 567 customer support
  • Account preference settings you configure within the EP 567 platform

Automatic Collection

EP 567 automatically collects certain technical data when you access and use the platform, including:

  • Your IP address and approximate geolocation (city/region level)
  • Your device type, operating system and browser version
  • Session duration, pages visited and features used within EP 567
  • Error logs related to your EP 567 sessions

From Payment Providers

When you make a deposit or withdrawal via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT or Visa/Mastercard, EP 567 receives confirmation data from those providers — typically a transaction reference, payment status and the payment method identifier (such as a masked mobile number or card number). EP 567 does not receive or store your full bank account credentials or card PINs.

EP 567 does not purchase personal data from third-party data brokers or acquire personal data about you from social media platforms. Everything EP 567 holds about you comes from your direct interactions with the EP 567 platform or from the payment providers you use on it.

4. Why EP 567 Uses Your Personal Data

EP 567 uses the personal data it collects for the following specific purposes:

Account Management

Your identity and contact data is used to create and manage your EP 567 account — including verifying your identity at registration, maintaining your account settings, communicating with you about your account and providing customer support.

Processing PKR Transactions

Your financial and identity data is used to process deposits and withdrawals in Pakistani Rupees on EP 567. This includes communicating with payment providers (Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, Visa/Mastercard), maintaining accurate PKR transaction records and resolving any payment disputes.

Fraud Prevention and Security

Technical data (IP address, device information, session patterns) is used by EP 567 to detect and prevent fraudulent activity, unauthorised account access and multi-accounting. This processing is essential to protecting both EP 567 and genuine players using the platform.

Regulatory Compliance

EP 567 is required by applicable financial regulations to perform Know Your Customer (KYC) checks and maintain transaction records. Your identity and financial data is processed for these compliance purposes. EP 567 may be required to share this data with regulatory or law enforcement authorities if legally compelled to do so.

Responsible Gaming

EP 567 uses your transaction and gaming history data to monitor for patterns that may indicate problem gambling behaviour. This is a player welfare measure — not a commercial one. If EP 567 identifies such patterns, our support team may reach out to offer responsible gaming resources.

Platform Improvement

Aggregated, anonymised technical and usage data is used by EP 567 to improve the platform — identifying pages that load slowly on Pakistani mobile networks, fixing bugs and optimising the mobile gaming experience. This data does not identify individual players.

EP 567 does not use your personal data for automated decision-making that produces legal or similarly significant effects on you, except for fraud detection systems where your account may be temporarily suspended pending human review.

5. Who EP 567 Shares Your Data With

EP 567 shares personal data with third parties only where it is necessary to operate the platform, comply with legal obligations or protect player safety. The categories of third parties with whom EP 567 may share your data are set out below.

Payment Processors

When you make a PKR deposit or withdrawal on EP 567, relevant personal and financial data is shared with the applicable payment provider — Easypaisa, JazzCash, NayaPay, SadaPay, the relevant bank for IBFT transfers, or the card network for Visa/Mastercard transactions. These providers process your data under their own privacy policies and are subject to applicable Pakistani financial data protection requirements.

Identity Verification Services

EP 567 uses trusted third-party identity verification providers to process KYC checks, particularly for withdrawal requests above certain thresholds. These providers receive your identity document images and personal details solely for the purpose of identity verification and are bound by confidentiality agreements with EP 567.

Technology and Infrastructure Providers

EP 567 uses third-party hosting, cloud infrastructure and security service providers to operate the platform. These providers may process personal data on EP 567's behalf as data processors. They are not permitted to use EP 567 player data for their own purposes.

Regulatory and Law Enforcement Authorities

EP 567 may be required to disclose personal data to regulatory bodies, law enforcement agencies or courts where legally required to do so. EP 567 will only disclose data in this context where it is legally compelled and will notify the affected player wherever legally permitted to do so.

Game Software Providers

EP 567's third-party game providers (who supply slots, fishing games, live casino and other content) may receive limited technical data — such as session identifiers — necessary to operate their games within the EP 567 platform. These providers do not receive full personal profiles of EP 567 players.

EP 567 will never sell, rent or trade your personal data to data brokers, advertisers or any commercial third party for marketing or profiling purposes. This is an unconditional commitment, not a preference setting.

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6. Payments and PKR Transaction Data

Because all EP 567 transactions are conducted in Pakistani Rupees (PKR), financial data privacy is particularly important to Pakistani players. Here is exactly how EP 567 handles your payment data:

  • EP 567 does not store full card numbers. When you deposit via Visa or Mastercard, only a masked version (last 4 digits) is retained by EP 567 for transaction reference purposes. Full card data is handled exclusively by the card payment processor.
  • Mobile wallet identifiers (Easypaisa and JazzCash mobile numbers, NayaPay and SadaPay wallet IDs) are stored by EP 567 in masked form and used for transaction matching and withdrawal routing.
  • IBFT bank account details provided for withdrawal are stored securely and used solely for processing the withdrawal to your nominated account. EP 567 does not use IBFT details for any purpose other than the withdrawal you have requested.
  • Transaction records — deposit amounts, withdrawal amounts, timestamps and transaction reference numbers — are retained by EP 567 for a minimum of five years in compliance with applicable financial record-keeping obligations.
  • PKR transaction records may be reviewed internally by EP 567 for anti-money laundering checks. Suspicious transactions may be reported to relevant Pakistani financial regulatory authorities where EP 567 is legally required to do so.

EP 567 does not share your PKR transaction history with third parties for commercial purposes. Access to transaction records internally at EP 567 is restricted to staff members who require it for operational, compliance or support purposes.

7. Cookies and Tracking Technologies

EP 567 uses cookies and similar tracking technologies on the ep567.im website and within the platform. Here is what EP 567 uses and why:

Essential Cookies

These are necessary for the EP 567 platform to function. They maintain your login session, remember your language and display preferences and keep your game session active. Without these cookies, EP 567 cannot operate correctly. You cannot opt out of essential cookies while using EP 567.

Analytics Cookies

EP 567 uses analytics tools to understand how the platform is used — which games are most popular, which pages load slowly on Pakistani mobile networks and where players encounter issues. Analytics data is aggregated and does not identify individual players. You can opt out of analytics cookies via the cookie settings on the EP 567 platform.

Security Cookies

EP 567 sets security cookies to help detect fraudulent logins, unusual session behaviour and potential account takeover attempts. These cookies are part of our player protection systems and cannot be disabled without compromising account security.

EP 567 does not use third-party advertising or retargeting cookies. You will not be tracked across the web by EP 567 for advertising purposes after leaving ep567.im.

Managing Cookies

You can manage most cookies through your browser settings. Note that disabling essential cookies will prevent EP 567 from functioning correctly. Clearing cookies will log you out of your EP 567 session.

8. How Long EP 567 Keeps Your Data

EP 567 retains personal data for as long as is necessary for the purpose for which it was collected, or as required by applicable law. The retention periods EP 567 applies are:

  • Active account data (identity, contact, account preferences): retained for the duration of your EP 567 account plus 12 months after closure
  • Financial and transaction records (PKR deposits, withdrawals, betting history): retained for a minimum of 5 years from the date of the transaction, in accordance with financial record-keeping requirements
  • Identity verification documents (CNIC, passport scans): retained for the duration of your EP 567 account plus 5 years after closure
  • Technical and session logs: retained for 12 months, after which they are anonymised or deleted
  • Customer support records: retained for 3 years from the date of the last interaction

After the applicable retention period, EP 567 will securely delete or anonymise your personal data so that it can no longer be associated with you. Data that EP 567 is legally required to retain beyond these standard periods will be retained only for the legally mandated duration and will not be used for any other purpose.

9. Security Measures EP 567 Uses

EP 567 takes the security of player data seriously. The technical and organisational measures we have in place include:

  • TLS/SSL encryption on all data transmitted between your device and EP 567 servers
  • Encryption at rest for sensitive data including identity documents and payment information
  • Hashed and salted passwords — EP 567 does not store your password in plain text and EP 567 staff cannot retrieve your password
  • Access controls — EP 567 staff access to player data is role-based and restricted to what each team member genuinely needs
  • Regular security audits and vulnerability testing of the EP 567 platform
  • Fraud detection systems that monitor login attempts, payment patterns and gameplay for anomalies
  • Incident response procedures for handling any potential data breach

If EP 567 becomes aware of a data breach that affects your personal data and is likely to result in risk to your rights, EP 567 will notify you without undue delay via the contact details on your account.

No platform can guarantee absolute security against all threats. You can contribute to the security of your EP 567 account by using a strong, unique password, not sharing your login credentials and contacting EP 567 support immediately if you notice unusual activity on your account.

10. Your Rights Over Your Personal Data

As an EP 567 player, you have the following rights regarding the personal data EP 567 holds about you. To exercise any of these rights, contact support@ep567.im.

Right to Access: Request a copy of your personal data held by EP 567
Right to Correction: Request that inaccurate data be corrected
Right to Deletion: Request deletion of data not subject to legal retention obligations
Right to Object: Object to processing not strictly necessary for your account
Right to Portability: Receive your data in a machine-readable format where applicable
Right to Restriction: Request EP 567 limit processing while a query is resolved

EP 567 will respond to data rights requests within 30 days. In some cases — particularly for complex or multiple requests — EP 567 may extend this to 60 days and will notify you if an extension is required. EP 567 may need to verify your identity before processing a data rights request to prevent unauthorised access to another person's data.

Note that some data rights are limited by legal obligations. For example, EP 567 cannot delete financial transaction records that it is legally required to retain, even if you request this. EP 567 will explain any such limitations clearly when responding to your request.

11. Under-18 Policy

EP 567 is strictly an adult platform. The platform is not directed at and does not knowingly collect personal data from individuals under 18 years of age. EP 567 implements age verification procedures at registration and may request proof of age at any time.

If EP 567 becomes aware that personal data has been collected from an individual under 18, the following will happen:

  • The account will be immediately suspended
  • All collected personal data will be deleted as quickly as possible, except where retention is required for legal purposes
  • Any deposits made will be returned to the original payment source
  • Any winnings generated will be voided

If you believe that a minor has registered an EP 567 account, please contact support@ep567.im immediately with details so that EP 567 can investigate and take appropriate action.

12. Changes to This Privacy Policy

EP 567 reserves the right to update this Privacy Policy at any time. Updates may be required due to changes in EP 567's services, payment methods, applicable data protection regulations or to reflect new data processing activities.

When EP 567 makes a material change to this Policy — meaning a change that meaningfully affects how your personal data is collected or used — we will notify registered players via the email address associated with their EP 567 account before the updated Policy takes effect. The date at the top of this page will also be updated to reflect the most recent revision.

If you continue to use EP 567 after notification of a Policy update, this constitutes acceptance of the revised Policy. If you do not agree with the changes, you should stop using EP 567 and contact support@ep567.im to close your account and request deletion of your data where applicable.

13. Contact EP 567 About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how EP 567 handles your personal data, please get in touch:

  • Email: support@ep567.im — use the subject line "Privacy Query" for faster routing
  • Live Chat: Available on the EP 567 platform 24 hours a day, 7 days a week
  • Response time: Privacy queries are responded to within 5 business days; data access requests within 30 days

For questions about EP 567's wider rules and how the platform operates, please also read the EP 567 Terms and Conditions and our Responsible Gaming page.

This Privacy Policy is written in English and applies to the EP 567 platform at ep567.im. In the event of any ambiguity, the English-language version of this Policy is the authoritative version for the purposes of interpretation.

Your Data Is Safe — Ready to Play EP 567?

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